IBM Chairman Sam Palmisano disrupted his industry, and like any good executive, he did it because he knows how to lead.
One of the most difficult parts of leadership is taking a step back and listening.
In an article for McKinsey Quarterly, Amgen's CEO Kevin Sharer talks about how he was a terrible listener until Palmisano convinced him to change...
To read the full, original article click on this link: What Sam Palmisano Learned In Japan - Business Insider
