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Joyce Sigler, vice president and head of IT at Jones & Wenner Insurance in Fairlawn, Ohio, works at her desk with the AppRiver portal open on the top screen. / USA TODAY

Sometimes outsourcing is a good thing, even for bigger companies.  Small businesses really need to consider all angles of their IT services and whether or not they're truly capable of not only managing their environments, but more importantly, fixing them.  Here's one story of a company learning this lesson.

Nasty things began happening at Jones & Wenner not long after the Fairlawn, Ohio, insurance brokerage decided it had grown large enough to handle company email in-house.

The free Web mail services the firm’s 20 employees had used to conduct business no longer cut it. So the company purchased a Microsoft Outlook Exchange email server.

Within weeks, email spam began to inundate each employee’s inbox, much of it carrying viral attachments or links to poisoned Web pages, recalled Joyce Sigler, Jones & Wenner’s information technology vice president.

To read the full, original article click on this link: Small business owners seek affordable ways to fight off tech attacks | The Asbury Park Press NJ | app.com