This might sound obvious, but if you want to build a more engaged workforce you need to, well, engage. That means, whether you are a CEO or a frontline manager, you need to be working hard to connect, face-to-face, with your people. That can mean anything from walking around and making pit stops in offices and cubicles to holding town hall discussions with your teams and staying to answer questions afterward. But most leaders simply can’t make time to sit down with every person in the company, in every office around the world, on a regular basis. It’s mathematically impossible. So what should leaders do instead?
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