This past week, something hit me while I was reading emails from my employees. They all seemed to have something in common: there was a bit of a nervous, overly deferential tone. It was only then that I realized that over the past month, I’d been in swept up in a whirlwind of operations tasks—new hires, terminating contracts, working with legal, sales, and accounting. I must have given off a harried, "don't poke the bear" impression.
