Over the past 24 months, Constellation’s clients have experienced closer collaboration between clients and their software vendors and service providers to craft solutions that may not have existed in the past. This level of collaboration reflects the need for not only strategic differentiation, but also the desire to transform business models.
From over 100 client conversations, presentations at Constellation’s Connected Enterprise event, and at various Constellation innovation summits and design sessions, Constellation sees five success factors required for digital transformation among the client, software vendors, and service providers (see Figure 1):
