When companies screen job applicants, they aren't just looking for someone with the skills for the role. They're also looking for an upstanding person—someone who can be trusted and relied upon. But businesses aren't much better than ordinary people at judging character, something most people tend to think they excel at, even when they don't. In other words, that human challenge is also an organizational one, and the standard hiring process isn't always up to the task of meeting it.
