“John knows exactly what he’s doing and needs little management. He works rapidly but without any mistakes so he delivers an amazing amount of high quality work. No one can do what he does.”
This was the response I received when I asked a manager how John was doing. Sounds good, doesn’t it? Read on.
“But he has a terrible personality. John finds fault with everyone but himself. He complains incessantly about everything. He thinks he knows more than anyone, especially me and the other senior managers. No one likes him.”
