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The hiring process can be arduous and costly if organizations make poor hiring decisions.

While companies often learn how to recognize talent, it's nearly impossible to maintain a flawless hiring record. Some companies, however, get pretty close.

Gallup clients that have reached this level of success in hiring follow a similar pattern: They assess people using objective criteria and develop systems to suit their needs. In fact, Gallup meta-analyses suggest that when companies select the top 20% of candidates from talent-based assessments, they achieve, on average, a 30% increase in profitability and a 20% increase in sales, as well as decreases in turnover and unscheduled absences.