When I started my etiquette business 20 years ago, I hired a college student named Ed to design my logo and website. It was a quick, easy and inexpensive way to get my name out into the world. However, when it came time to update my materials, Ed was nowhere to be found. He left town and did not provide me with his new contact information. I ended up hiring a more expensive and reputable company to design all of my marketing materials and it made all the difference in the world. Even today, my website is my number one marketing tool. It establishes me as "The Etiquette Expert." It's my brand.
