This one chart says it all about the power of digital technologies to upend traditional industry paradigms.
OK, so it isn’t healthcare, but you get the picture. This is in 10 short years.
And let’s remind ourselves of the argument for why brick and mortar retailers sat smugly when e-commerce first showed up. The argument was simply this: Oh, consumers want to touch and feel and/or try on before they purchase, so this online buying is never ever going to work.
Image: http://medcitynews.com
