What makes some CEOs successful while others crash and burn? The stereotypical view — often promoted in magazines and on television — is that these leaders are charismatic, armed with an Ivy League degree and larger than life. That impression is both superficial and wrong, according to Elena Lytkina Botelho and Kim Powell, consultants at ghSMART, a Chicago-based management consulting firm. After a 10-year study, Botelho, Powell, and their colleagues found that successful CEOs have four behavioral attributes that are often overlooked because they are not particularly glamorous. These CEOs make decisions quickly; they are relentlessly reliable; they excel at managing relationships; and they adapt swiftly to changing circumstances.
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