Some people have the gift of gab, and can talk to anyone about anything. And some people struggle to make small talk. What separates the two isn’t knowing what to talk about; it’s polishing up your communication skills so you can keep a good conversation going.
“Good conversations require a give and take, just like keeping a ball in the air during a game of catch,” says Anne Green, president and CEO of CooperKatz & Company, a communications and media-training firm with clients that include Richard Branson. “When someone directs a question your way–when the ball is thrown to you–you should always respond with an answer that will continue the flow of dialogue, passing the ball back and never letting it drop.”
