Checking into a hotel for a conference several years ago, I asked the receptionist where I could get some dinner. There was no restaurant in the hotel, I was told; my only options were ordering delivery from a fast-casual chain or a pizza joint. I went with the pizza, but my lack of choices was annoying — so much so that, when I got home, I started looking into the data on health and travel for work.
My experience is far from unique. According to the Global Business Travel Association and American Express, Americans took more than 500 million domestic business trips in 2016.
