The machines are taking over? The chat bots are coming for our jobs? Not according to the results of a recent survey conducted by market research firm OnResearch for Deloitte. However, human skills must be sharpened and updated consistently in order to remain part of the workforce.
Deloitte technology leader Chris Jackson said that while chat bots will only continue to evolve due to advances in artificial intelligence and true natural language learning, “the traditional narrative you see out there is that automation and robotics is going to eliminate jobs, but the data we see in our survey shows the converse.”
