Smartphones are an integral part of our lives and mobile apps are a crucial part of customer engagement and experience. In 2019, many different app technologies have surfaced. The year 2020 will mark the growth and development of these technologies. A recent report by market research firm techARC revealed that most Indians use up to 24 apps on their phones daily. Hence, it is important that young entrepreneurs, irrespective of the industry they work in, create a favorable experience for their customers.
