As the turn of the year approaches, the annual ritual of identifying tech trends and making predictions for the next solar orbit swings into action. Such exercises are always interesting but also inherently risky – particularly in uncertain times such as those we have recently experienced and continue to live through.
For example, few at the end of 2019 would have forecast that the world of work would be turned upside down during the following year by a global pandemic, leading to an unprecedented focus on devices and services that facilitated remote working, and ushering in a likely permanent shift to a hybrid model.