Mobile devices –- from the straightforward mobile phone with a camera… to iPhones stuffed with apps — have given smaller businesses the ability to operate nimbly and cost effectively.
Are you using handheld mobile devices to run your business? Now I’m
not talking simply about using a smartphone to retrieve and answer short
emails, or take voice calls while out of the office. Today those kinds
of activities are a given and I will assume you already use mobile
phones in that way.
Rather, what I am referring to here are innovative uses of mobile
devices to operate your business — to close sales; to source the right
repair parts and get them into the hands of your repair staff; to
deliver goods and services to customers; to manage inventory and supply
levels; take payments outside the office; and much more. If your staff
is currently using mobile devices to such ends, give yourself a star.
But if not, here are 10 ideas for integrating mobile devices into your
internal operations to generate more revenue, improve your bottom line,
or deliver better customer service: