When an office phone rings, most people cringe. They'd rather deal with issues via email or text on their own time.
There's no denying that new, preferred forms of communication have tampered with the amount of phone calls people make. But dialing is definitely not dying, and it is still a vital form of communication.
In fact, Ofcom, a British telecoms regulator, has data that shows mobile and fixed phone minutes have increased in recent years (see chart on the top right from The Economist).
"The time people spend talking on a fixed telephone has gone down in recent years in nearly all rich countries for which the International Telecommunication Union has data," The Economist reports. "Yet in most, this fall is more than offset by the increase in mobile calls."
To read the full, original article click on this link: Actually, Phone Calls Are Thriving, Not Dying
Author: Alyson Shontell
