“What’s the hardest part of your job?”
“Tough conversations,” he answers with a sigh.
There it is again. Over the last six years, I’ve been conducting an informal survey in Fortune 500 companies. I keep expecting managers to say their biggest challenge is something like, “Keeping control of the budget.”
But tough conversations continue to be a serious issue. No matter your industry, or your position in an organization, engaging in important or difficult conversations is an uncomfortable aspect of our jobs.
To read the full, original article click on this link: Handling Tough Conversations in 3 Simple Steps
Author: Karen Hough