Yesterday I wrote a post on the difference between a reason and an excuse. The conclusion to that post was that you might have a reason for something but that a reason isn’t an excuse.
But sometimes you just happen to miss a deadline or you might really run late for a meeting. So then what? My advice: don’t apologize.
If you bump into someone on the train please DO apologize. If you forget your girlfriends birthday I suggest you apologize profusely. But in a business-situation different rules apply. Let me explain…
To read the full, original article click on this link: Never Apologize
