What innovation lessons can you learn from an old-timer? I’m not sure how much the name Philips means to the American consciousness. In Europe you know this name. It is in every consumer electronics’ shop on the Continent, as well as every hospital, and indeed it might also be hanging over your head in the shape of an electric light bulb.
Philips is big and it is old – and it has been struggling until recently to prove that its form of conglomerate enterprise still has a role in a highly focused customer-centric economy. Still, could it have something to teach the world?
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