Why are some companies successful in implementing change while others struggle? Why can some leaders inspire people to work together effectively, while others cannot?
These questions puzzled a friend of ours, Cynthia Olmstead, who worked for many years as a business consultant. Even though her methodology and practices didn’t change, outcomes from one organization to another varied widely. What was the key factor that allowed one leader to succeed where others failed?
To read the original article: Do Your Employees Trust You? | Fast Company | Business + Innovation