Why do some of your messages get prompt replies and others vanish into the aether? As Anna Codrea‑Rado contends at Quartz, the details are in the attention.
Recapping a Carnegie Mellon University study, she observes that :
... people are more likely to respond to information requests--whether important or trivial--if they're easy to address. ... By contrast, very important but complex messages that require a lot of work to answer often don’t get a response.
This confirms something we've discussed before: that if you want to get your emails read, your message needs to be the opposite of vague--that is, it should be as clear, concise, and actionable as possible.
To read the original article: Why Your Emails Get Replies (Or Don't) | Fast Company | Business + Innovation
