As I've observed in past columns, innovation may be one of the most overused buzzwords in modern discourse. That doesn't mean that large and small organizations in every sector don't need to find ways to achieve the real thing. Beyond the hype, after all, is a simple goal: improve processes, products, services, and outcomes through a change in how something is manufactured, delivered, planned, or implemented.
Image: Andrew Ostrovsky
Andrew Ostrovsky