He entered the hotel late one evening and found me in the lobby with some team members discussing a project he and I were overseeing. He flew into a rage. Right there in the lobby he launched an extended verbal attack on me about some things I had allowed our team to do. It was not a pretty sight.
It was the latest episode in a rocky relationship between him—the relationship leader for his company—and the company I represented. The problems had been going on for some years before I got involved.
Others had tried to deal with this character in the past, to no avail. I was brought in to be “the fixer”. Aware of his reputation, I did my best to turn down the job, but when I was told I was the last resort I finally agreed to step in.
