Imagine a colleague sitting across from you. She just got leveled over instead of being promoted into the role herself. She’s seething. For months, her manager wasn’t open with her about why she wasn’t considered for the role and what she needed to get promoted. Instead, he avoided having a difficult conversation and pushed it off, optimizing for his own comfort. And now his report has come to you, the head of people operations, seeking answers or a resolution. What do you say?
