A common goal of tech startups is a Silicon Valley mantra: Change the world.
Apple, Google, and Facebook have done so—possibly more than any other upstart companies in recent U.S. history. These now-mature businesses are grappling with how their world-changing ventures have broadly affected the economy and communications. And in the prevailing populist mood, the American public may be more inclined to hold these mega-firms responsible for less than desirable outcomes—fairly or not.