Throughout the previous years, innovation processes have undergone a constant evolution in relation to the focus which they give to problems and their solutions, going through different stages that start with producer innovation to user innovation, and finally to consumer innovation.
However, and given the fast-paced advances in technology of our times, it could be said that we have arrived at a stage of open innovation or even free innovation, where thanks to open sharing of knowledge, insights that play a key role in conflict resolution can be detected.
