You may have received training on giving a good presentation or writing a successful business proposal, but few of us spend as much time learning how to craft a good email. It’s quick and easy, but few of us give much thought to shooting off an email, so that makes it ripe for misuse.
“Email is simultaneously messy, imperfect, overwhelming, and impoverished,” says Nick Morgan, author of Can You Hear Me? How to Connect with People in a Virtual World. “Email is so easy to send that it’s become a deluge.”
