Here’s a secret: At the heart of a good idea management system is a knowledge management system. OK, maybe that’s not such a big secret. But if you’re looking at an idea management system and it doesn’t have the components incorporating knowledge management then you’re just getting an electronic suggestion box.
Don’t get me wrong... Ideas are Good
There are many types of ideas an organization can glean from their teams. They can gather unsolicited ideas and gain incremental innovation (“I’ve noticed while doing my work that if we just did ‘this’ we could make more money”; or “do things faster”; or “do things more cost effectively”). You can let the market pull your team toward new ideas (“I just got back from a customer visit and they told me we should also offer ‘this’ product”). Your technical team can push new ideas (“Aha! I’ve tweaked our widgets and now they are much better”). And you can partner with those innovators at the University, those people in research environments, who can explore radical concepts never thought before in any commercial settings to develop “breakthrough” innovations”.
To read the full, original article click on this link: Front End of Innovation Blog: At the heart of a good idea management system is a knowledge management system