E-mail may have been the Internet's first "killer app," but keeping up with it has become sheer murder. The volume of e-mail defies comprehension: by one count, 32 billion messages a day were sent in 2010, a figure that does not include the roughly 90 percent of e-mails that are spam.
A growing number of products and research efforts aim to ensure that e-mail overload doesn't cancel out the productivity-enhancing benefits of IT.
To read the full, original article click on this link: Searching for Intelligent E-mail Agents - Technology Review
Author: LEE GOMES
