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The biggest challenge colleges face when designing new mobile services is a tendency to overplan, argues Cindy Bixler, chief information officer of Embry-Riddle Aeronautical University. The Tech Therapy team explores the challenges colleges face as the number of students and professors carrying smartphones and tablets grows.

Download this recording as an MP3 file, or subscribe to Tech Therapy on iTunes.

Each month, The Chronicle’s Tech Therapy podcast offers analysis of and advice on what the latest gadgets and buzzwords mean for professors, administrators, and students. Join hosts Jeff Young, The Chronicle’s technology editor, and Warren Arbogast, a technology consultant who works with colleges, for a lively discussion—as well as interviews with leading thinkers in technology.

To read the full, original article click on this link: Episode 91: Students Want Colleges to Go Mobile Now, Even if Services Aren’t Perfect - Tech Therapy - The Chronicle of Higher Education