Twenty minutes into my daughter's tennis lesson, trying to be efficient, I began to pick up the loose balls on the court. Her instructor stopped me. "Parents," he said, "can mollycoddle their kids, but when they're with me, they clean up their own mess."
Entitlement is pervasive in American culture. The athletes and coaches who traffic drugs or abuse children because the rules don't apply to them; millennials who, at a time of high unemployment, expect more concessions and perks, not fewer; politicians who can legally buy and sell stock based on non-public information. As Aldous Huxley wrote, "Most human beings have an almost infinite capacity for taking things for granted."
To read the full, original article click on this link: Battling Entitlement, the Innovation-Killer - Whitney Johnson - Harvard Business Review
