Xerox Corp, the $22-billion iconic inventor of products like computer mouse and laser printer whose name has come to be synonymous with
photocopy, has finally set up an innovation lab in India, a move that some analysts have dubbed as a little late in the day. But Xerox’s global CTO Sophie Vandebroek calls it a timely move as the company’s sixth innovation hub in Chennai will be different, based on a new model of collaborative research and open innovation. She discusses the model, future of work and the new technologies for emerging markets that the lab will focus on in an interview with ET. Excerpts:
Microsoft, Intel,
GE and IBM have set up research centres in India long ago. Xerox seems
to have
discovered India only now. Why so?
We have research labs in
California, Rochester (in the US) Canada, Grenoble (France) and a joint
venture
in Japan. We have had Indians working in our labs across the world. On
an
average, we have filed 10 patents a week. We wanted to understand how a
research
centre in India can truly add value to our work being done in the five
labs
across the world.
More recently, Xerox moved into research for
global services business. Now with the acquisition of ACS (a BPO company
bought
in 2009 for $6.4 billion), that focus on services has increased. India
has a lot
of expertise in IT and services to allow us to tap the talent and this
was the
best time to launch here.
To read the full, original article click on this link: 'Xerox India hub to follow open innovation model'- Interviews-Opinion-The Economic Times
Author: Shelley Singh