In Denver city government, this is what an innovator looks like: White-haired, dressed in light blue scrubs and wearing a pair of sneakers, Tara Morse works as an animal care supervisor. Each day, she conducts about a dozen examinations of new dogs and cats that arrive at the Denver Animal Shelter. Not long ago, Morse came up with a simple idea to save her agency about $75,000 a year.
Image: Instructor Brian Elms meets with economic development staff about expanding training sessions to more employees. Benjamin Rasmussen
To read the original article: Forget Technology; Denver Turns to Its Employees to Fix Problems
