WHEN YOU MAKE A MISTAKE, IT'S NATURAL TO PANIC, APOLOGIZE PROFUSELY, OR GET DEFENSIVE--AND AGGRAVATE THE SITUATION MORE. HERE'S HOW TO FAIL GRACEFULLY.
BY AVERY BLANK
We all make mistakes. As much as we wish they didn’t happen, they do. And that pit in your stomach won’t go away until you turn the situation around. The key to recovery: Demonstrate confidence and credibility. Here’s how.
Image: http://www.freedigitalphotos.net
To read the original article: How To Save Face After A Major Screw-Up | Fast Company | Business + Innovation
