During a late-night TV binge, I landed on Hell’s Kitchen. Watching celebrity chef Gordon Ramsay spit out fiery insults at his apprentice chefs—a tactic he justified as helping them to improve their skills in the kitchen—I laughed at the absurdity of his comments.
Then I was struck by a terrifying thought. Is this really how some bosses motivate their staff? Ramsay’s tactics certainly make for entertaining television, but here in the real world, there’s mounting evidence to show the tough-boss approach is not the way to achieve results.
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