Listening is often touted as one of the most important skills a good leader can have. Then why do so many of us feel like we’re not being heard?
"I think the main reasons people don’t listen is often because they are already overwhelmed inside their mind—meaning, they don’t have bandwidth available to take in new information or data," says psychiatrist and University of California, Los Angeles professor Mark Goulston, author of Just Listen: Discover the Secret of Getting Through to Absolutely Anyone.
