When you spend decades working with executives and business leaders, you really can’t help but observe what works and doesn’t work over the long haul. One thing I’ve noticed, it’s not intrinsic characteristics or personal habits that determine whether you’re successful or not. It’s your behavior.
What do I mean by “behavior?” How you react under long-term stress. Whether you meet your commitments or not. How you interact with others. Your attitude toward customers. How hard you’re willing to work to do the job right. Whether you’re focused and disciplined or scattered and distracted. That sort of thing.
