"Effective leaders ask questions instead of giving orders," wrote Dale Carnegie nearly 80 years ago in his iconic book How to Win Friends and Influence People, but too few of today’s bosses are following his advice.
"Leaders are expected to be decisive, bold, charismatic and visionary—they’re expected to know all the answers before others have thought of the questions," writes Michael J. Marquardt in his book Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask .
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