Techies in Silicon Valley often tell me that if they do their job right, it should cease to exist. The goal of a lot of technology is to reduce the amount of human labor necessary to get something done. A new study finds that this Silicon Valley maxim holds also true for the government—in a big way.
Min-Soek Pang of Temple University found that for every dollar governments invested in technology, spending decreased by $3.50. “I was surprised with the magnitude of the impact,” said Pang. No joke. 3x is a huge number for any carefully controlled study.
