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Over the weekend I reflected on the essay and I’d like to share a few thoughts:

Mental Model “Thinking like a startup” is meant to be a mental model, not a business model. This confuses people who didn’t read the paper. I had been hearing from administrators around the county who were frustrated because they could not motivate their employees to embrace new directions. I wanted my paper to help with strategic planning and related conversations. It’s a chance to say—ok, for this afternoon let’s change our lens. Instead of thinking like a library, let’s consider how a startup might approach this service. What are we not doing? How would they operate? I viewed the paper as an invitation to brainstorm and a process that provides safety while encouraging experimentation and team building.

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