As near as I can tell, almost everyone is suffering from information overload coupled with an unreasonable need to be available to everyone and to respond to everything immediately. How often are you in a face-to-face conversation with someone who, without a word of apology, answers their phone? How often has someone sent a follow up email to you within moments of their first email, wondering why you haven’t responded yet? Worse, how often have you interrupted something important you were doing to respond to someone’s text which turns out to lack any urgency at all?
How often would the result be different if you waited to respond?
