People make big, difficult changes for two key reasons — to reap rewards and to avoid pain.
But what about entire teams that are deeply entrenched? How do you shake them up? As an HR executive, I’ve found that you sometimes have to show them future rewards or pain, especially if they’re comfortable and successful now. Though you may be able to see the writing on the wall, it can be tricky to get them to see it. That’s where data-driven experiments come in. They help shine a light on the opportunities and risks ahead, which can motivate stagnant teams to start thinking and behaving differently.
