Plan ahead
Dedication and determination start with great planning. Pin your goals down and work out different methods to reach them. Having goals to work toward encourages perseverance and hard work.
Keep customers at the core
Through the years, I have realised attention to customers’ needs goes a long way. To stand out while competing with industry giants, SMEs must put their customers first at all times. It’s how you do things better, pay more attention to detail and gain your client’s trust that will keep them coming back. Patience and flexibility toward client demands is vital.
