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Many leaders would say they already delegate a lot, yet plenty of employees would say their bosses are micromanagers who don't delegate enough.

Disagreement about what delegation actually means is one major reason for that gap. Managers tend to see delegating as binary choice—either hold on or let go. Framed in those stark terms, the notion of letting things go can strike fear into managers' hearts. Thus begins a vicious circle: As their employees push for more autonomy, leaders tend to hold on more tightly. To some degree or other, it happens every day in every organization.