While recent posts have highlighted some of the happy encounters inherent in my work, it’s not all roses. Over the last few weeks I’ve been involved in a number of situations that were unpleasant. For reasons I don’t fully comprehend, the universe seems to throw these challenges to me in bunches. I wind up dealing with several in a short period of time and then, thankfully, am free of them until the next batch gets dropped in my lap. A number of people have seen through my usual friendly demeanor and realized that when the situation calls for it, I can be as tough as required so they know who to call when things get rough…