Just about everyone knows how to talk. Far fewer know how to communicate. All too many of our leaders have this problem: great talkers…not so good communicators. The ability to not only talk but also communicate is such an unusual trait that one of the highest accolades earned by President Reagan was that he was “The Great Communicator.”
Talking is not communicating. Talking is using words to convey messages or feelings. Communicating, on the other hand, is using words, emotions, and gestures in such a way that the listener can fully understand what the words mean at a surface level while internalizing the underlying message you’re expressing.
