Surely leaders should do the reverse, providing a steady hand on the tiller and guiding their teams to consistent and predictable victories—right? That's been the formula for organizational success for decades, at any rate.
Not any more. For all the buzzworthiness of the term "disruption," the fact is that the competitive pressure to innovate and shake up established markets is too powerful for companies—and the people who lead them—to disregard. And that's having ramifications in the day-to-day experiences of most workplaces.
