M
y mentor taught me to be hard on the issues and soft on the people. Even after 15 years, I am still learning to do so. It is easier said than done. The first time I understood the advice was in 2001. My first company, started after college, underwent a face-saving acquisition after the dot-com bubble burst. During that time, I was brash and arrogant with my co-founders and colleagues. I was mean and harsh with people who bet some of the best years of their lives on me and my startup. I damaged relationships with my team and lost credibility with the acquiring company. It has taken me over a decade to partially repair both.
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